Privacy Policy

JFrog’s Privacy Policy
Last Revised: August 1, 2015

JFrog Inc. and its affiliates (“JFrog“, “Company”, “us” or “we”) respect the privacy of the users  of the Company’s website available at: www.jfrog.com (the “Site”) (“User” or “you”). The Company is committed to protect the personal information that its User’s share with it. We believe that you have a right to know our practices regarding the information we may collect and use when you visit and/or use our Site including without limitation the products available therein.

Capitalized terms which are not defined herein, shall have the meaning ascribed to them in our Terms of Service at: https://www.jfrog.com/artifactory/licenses (“TOS“), into which this Privacy Policy is incorporated thereto by reference.

1. Your Consent (PLEASE READ CAREFULLY!)

BY ENTERING, CONNECTING TO, ACCESSING AND/OR USING THE SITE AND/OR ANY PART THEREOF, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY (THE “PRIVACY POLICY”), INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW). IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, PLEASE DO NOT ACCESS AND USE THE SITE.

2. Which information we may collect on our Users?

We may collect two types of data and information from our Users:

    1. The first type of information is non-identifiable and anonymous information (“Non-personal Information“). We are not aware of the identity of the User from whom we have collected the Non-personal Information. Non-Personal Information is any unconcealed information which does not enable identification of an individual User, and which is available to us while such User is entering and/or using the Site. Non-personal Information which is being gathered consists of technical information, behavioral information and aggregated information and may contain, among other things, type of operating system, type of browser/user agent, screen resolution browser and keyboard language, flash version, type of build technologies, type of build server as well as the number of servers you are using, the files including without limitation binaries which you store, control, manage and/or use on the Site etc.
    2. The second type of information is individually identifiable information (“Personal Information”). This information may identify an individual or may be of a private and/or sensitive nature.
      • Users of the Site automatically provide their IP address mainly for enhancing the User’s experience and for geolocation and security purposes as further detailed below.
      • In order to contact us and/or receive a trial version of our products Users are required to provide certain information such as full name, e-mail address, phone number, company name and country.
      • In addition, to the extent that you wish to use and/or download our products (which are provided subject to payment of certain fees, as specified in the Site), you will be required to use certain online payment method which will require you to provide to such online payment service providers certain Personal Information (such as, a credit card number and other related billing information) (see section 7 below regarding the payment method).

      For avoidance of doubt, any Non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.

We do not collect any Personal Information from you or related to you without your approval, which is obtained, inter alia, through your acceptance to the TOS and this Privacy Policy.

3. How do we collect information on our Users?

There are two main methods we use:

      1. We collect information through your entry and use of the Site. In other words, when you access or use the Site, we are aware of your usage of Site, and may gather, collect and store the information relating to such usage, either independently or through the help of third-party service providers as detailed below
      2. We collect information which you provide us voluntarily. We collect Personal Information when you complete the contact form and/or trial download form available on our Site and/or provide us information through a purchase order. We may gather, collect and store the Personal Information either independently or through the help of our authorized third-party service providers as detailed below.

4. What are the purposes of the collection of information?
Non-personal Information is collected in order to:

  • Enhance the User’s experience on the Site.
  • Use it for statistical and research purposes and for customization and improvement of our Site’s interface.
  • Learn about the preferences of Users and general trends relating to the Site.

Personal Information is collected in order to:

  • Provide you with certain products.
  • Allow us to contact you with proposals and tailored information regarding new products, events, offers, services, features, enhancements, special offers, upgrade opportunities, and events of interest etc.
  • Be able to contact Users for the purpose of providing them with technical assistance and support

5. Sharing Information with Third Parties

JFrog will not share any Personal Information it collects with any third party. Notwithstanding, JFrog may share Personal Information in the following cases:

(a) to satisfy any applicable law, regulation, legal process, subpoena or governmental request; (b) to enforce these Privacy Policy or the TOS, including investigation of potential violations thereof; (c) to detect, prevent, or otherwise address fraud, security or technical issues; (d) to respond to claims that any content published on the Site violates any right or endangers the safety of any third-party; (e) to protect the rights, property, or personal safety of the Company or its affiliates and agents; (f) to respond to claims that any content available on the Site violates the rights of third-parties;  (g) when the Company is undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of Company; (h) to collect, hold and/or manage your Personal Information through the Company’s authorized third party service providers (including, as applicable, their affiliates as necessary to provide us with the requested services), as reasonable for business purposes, which may be located in a country that does not have the same data protection laws as your jurisdiction; (i) to enable payment through certain online payment method (see section 7 below) (j) cooperate with third parties for the purpose of enhancing the User’s experience and/or in order to provide the services; or (k) pursuant to your explicit approval prior to the disclosure.

For avoidance of doubt, JFrog may transfer and disclose Non-personal Information to third parties at any time and at its own discretion.

6. Payment

We accept certain online payment methods, such as Zuora and PayPal (“Online Payment Services“) which enable Users to send and receive payments securely online using a credit card or bank account. JFrog is not affiliated with the providers of such Online Payment Services, as each is an independent contractor, and neither is the agent or employee of the other, and neither is responsible in any way for the actions or performance (or lack thereof) of the other. The use of the Online Payment Services is at the User’s discretion and sole liability. It is the User’s responsibility to abide by all the terms specified by the Online Payment Services’ providers in their terms of use and privacy policies, including but not limited to any age restrictions specified therein.

7. Minors

The Site is intended for Users over the age of thirteen (13). Therefore, JFrog does not intend and does not knowingly collect Personal Information from children under the age of thirteen (13) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of thirteen (13) are not using the Site. If we learn that we collected Personal Information from children under the age of thirteen (13) we will delete that information as quickly as possible. Please contact JFrog at info@jfrog.com if you have reasons to suspect that JFrog collected Personal Information from children under the age of thirteen (13) and we will delete that information as quickly as possible. It is the User’s responsibility to abide by all the terms specified by the Online Payment Services’ providers in their terms of use and privacy policies, including but not limited to any age restrictions specified therein.

8. Direct Marketing

You hereby agree that we may use your contact details for the purpose of informing you regarding products, services and new features which may interest you, and to send to you other material, transmitted to the e-mail address you have provided. You may withdraw your consent by sending a written notice to JFrog by e-mail to the following address: info@jfrog.com or alternatively following the instructions for removing yourself from the mailing list which are available in the e-mail transmitted to you.

9. Social Media Features

Our Site includes social media features (“Features“), for example share posts and comments on or through your Social Network Account. The Features may enable the applicable social networks to collect your IP address, Non-personal Information and may set a cookie to enable the functionality of the Feature. Your interactions with the Features are governed by the privacy policy of the third party who provided such Features.

10. Modifications or Deletion of Personal Information

If for any reason you wish to modify or delete your Personal Information, you may contact us via e-mail to the following address info@jfrog.com. We will make reasonable efforts to modify or delete any such Personal Information pursuant to any applicable privacy laws. Aggregated and/or anonymous data may remain on our servers indefinitely all as permitted under any applicable privacy laws. Note that unless requested otherwise, we may retain your Personal Information for as long as reasonably required for the purposes of which such Personal Information was collected, all as permitted under any applicable privacy laws.

11. International Data Transfer

We may transfer information collected about you, including Personal Information, to affiliated entities, or to other third party service provides (as provided herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that we may transfer such information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to such transfer of information.

12. Cookies & Local Storage

When you access or use our Site, the Company may use industry-wide technologies such as “cookies” and Flash (or similar technologies), which stores certain information on your computer (“Local Storage”) and which will allow us to enable automatic activation of certain features, and make your experience much more convenient and effortless. It is easy to prohibit the Local Storage. The cookies used by the Site do not include any personal information about you. Most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. In order to erase or disable the Local Storage option in Flash you should use the settings option of Flash according to the specific instructions provided by the technology provider. However, if you block or erase cookies, or change the settings of Flash, your online experience may be limited.

13. Security

We take reasonable measures to maintain the security and integrity of our Site and User information and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures (including without limitation, through the use of tokens and encryption mechanisms). Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use of your Personal Information will never occur.

14. Links to Third Party Websites

Certain links provided herein permit our Users to leave this Site and enter other sites or services. Those linked sites and services are provided solely as a convenience to you. These linked sites and services are not under the control of JFrog and it is not responsible for the availability of such external sites or services, and does not endorse and is not responsible or liable for any content including but not limited to content advertising, products or other information on or available from such linked sites and services or any link contained in linked sites or service. In addition, JFrog is not responsible or liable for such linked sites and services’ privacy practices and/or any other practices. Your access to, use of and reliance upon any such sites, services and content and your dealings with such third parties are at your sole risk and expense. JFrog reserves the right to terminate any link at any time. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused, by or in connection with use of or reliance on any services, content, products or other materials available on or through such linked sites or resources. Most of such linked sites and services provide legal documents, including terms of use and privacy policy, governing the use thereof. It is always advisable to read such documents carefully before using those sites and services, inter alia, in order to know what kind of information they are collecting.

15. Third Party Service Providers

We may be using third party software or service in order to collect, host, store and/or process the information detailed herein. JFrog uses commercially reasonable efforts to engage with third parties that post a privacy policy governing their collection, processing and use of non-personal and personal information. Such software include without limitation, Softlayer which privacy policy can be found at: http://www.softlayer.com/privacy-agreement, Zuora which its privacy policy can be found at: http://www.zuora.com/company/privacy.html, PayPal which privacy policy can be found at:   https://www.paypal.com/us/webapps/mpp/ua/privacy-full, Gravatar which its privacy policy can be found at: http://automattic.com/privacy/ and Amazon cloud services which its privacy policy can be found at: http://aws.amazon.com/privacy/. Please read such third party service providers’ terms of use and privacy policies to understand their privacy practices.

16. Changes to the Privacy Policy

The terms of this Privacy Policy will govern the use of the Site and any information collected therein. JFrog reserves the right to change this policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this policy on the homepage of the Site and/or we will send you an e-mail regarding such changes to the e-mail address that you may have provided us with. Such substantial changes will take effect seven (7) days after such notice was provided on our Site or sent by e-mail, whichever is the earlier. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of the Site after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.

17. Got any Questions?

If you have any questions (or comments) concerning this Privacy Policy, you are more than welcome to send us an e-mail to the following address:info@jfrog.com and we will make an effort to reply within a reasonable timeframe.