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Artifactory Does Not Start Up


 There are no log file entries in $ARTIFACTORY_HOME/logs/artifactory.log
Something within your $ARTIFACTORY_HOME or $CLUSTER_HOME directory is either not defined, or misconfigured
In some cases in which the $ARTIFACTORY_HOME directory tree is not validly constructed, log file entries are written to $ARTIFACTORY_HOME/logs/catalina/localhost/<date>/logs. Check the contents of this file to see which specific errors were logged.
 The log says "Stopping Artifactory start up ,another server running converting process".
You are upgrading more than one server at a time.
When upgrading your system, make sure you complete the upgrade process on one server before starting to upgrade the next one.
 The log says "Stopping Artifactory start up ,another server with different version has been found".
You are trying to install different versions of Artifactory into the same system.
Make sure that all the instances of Artifactory installed in your system are the same version.

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 The log says "Stopping Artifactory since duplicate node ids have been found in registry. If you restarted this server, make sure to wait at least 30 seconds before re-activating it"

This may happen in one of two cases:

  1. Two servers are configured into your system with the same node.id specified in the $ARTIFACTORY_HOME/etc/ha-node.properties file.
  2. You have shut down an Artifactory server and tried to restart it within 30 seconds.

Make sure that all servers within your Artifactory HA installation have a unique node.id value.

Shut down your server and wait at least 30 seconds before you restart it.

Artifactory Starts Up But Remains Offline


 The log says "Changing Artifactory mode to offline since the server is configured as HA but the license does not exist or is not an HA License"
Your server does not have a valid HA license installed
Install a valid HA license in your server and restart it
 The log says "Changing Artifactory mode to offline since the local server is running as HA but found no HA server in registry."
You are starting an Artifactory server as an HA installation, however you already have an Artifactory Pro (or OSS version) running within the same system.
Make sure your system is consistent - either you have a set of Artifactory Pro instances running separately, or you all of your servers are configured as Artifactory HA
 The log says "Could not find cluster properties"
Your $CLUSTER_HOME/ha-etc/cluster.properties file is not defined.
When installing Artifactory HA, you need to manually create a $CLUSTER_HOME directory and the $CLUSTER_HOME/ha-etc/cluster.properties file. For details please refer to Configuring the Cluster.

Artifactory Starts Up But Not as an HA Installation

 Artifactory starts up as an instance of Artifactory Pro
You have not created a valid $ARTIFACTORY_HOME/etc/ha-node.properties file
Create a valid $ARTIFACTORY_HOME/etc/ha-node.properties file as described in Configuring a Cluster Node.

A Cluster Node Does Not Synchronize with Other Nodes

 The node does not contain the right bootstrap bundle
The node was installed without the right bootstrap bundle (bootstrap.bundle.tar.gz) or no bootstrap bundle at all.

Install the right bootstrap bundle using the following procedure:

1) Shutdown the node
2) Delete the $ARTIFACTORY_HOME/access folder
3) Delete the $ARTIFACTORY_HOME/etc/security/access folder
4) Copy the bootstrap bundle you created on the primary node, bootstrap.bundle.tar.gz, to the $ARTIFACTORY_HOME/etc folder on the secondary node.
5) Start up the node



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