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  1. Artifactory Binary Repository
  2. RTFACT-15384

All users got disappeared when Artifactory is upgraded to 5.6.2

    Details

    • Type: Bug
    • Status: Open
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: 5.6.2, 5.6.3, 5.9.0, 5.8.3
    • Fix Version/s: None
    • Component/s: Installer
    • Labels:

      Description

      Issue:

      All users got disappeared after Artifactory is upgraded to 5.6.2

      Reason:

      Upgrade was performed without copying $ARTIFACTORY_HOME/etc/artifactory.properties of previously installed Artifactory version. Artifactory 5.6.2 relies on this file for moving and converting Users table from Artifactory's database to Access's.

      Recommendation to Artifactory administrators

      In order to avoid the issue, please keep the artifactory.properties file of previous version before performing the upgrade

      Solution to recover the disappeared users:

      1. In the primary node, copy artifactory.properties file of previous version and overwrite it to the upgraded version's
      2. Restart the primary node

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              • Assignee:
                Unassigned
                Reporter:
                joshuah Joshua Han
              • Votes:
                4 Vote for this issue
                Watchers:
                8 Start watching this issue

                Dates

                • Created:
                  Updated: