Details

    • Type: Bug
    • Status: Open
    • Priority: Normal
    • Resolution: Unresolved
    • Affects Version/s: 6.3.3
    • Fix Version/s: None
    • Component/s: Backup
    • Labels:

      Description

      we observed that there is an error from artifactory backup weekly which is comming per email

      Artifactory's system backup 'backup-weekly' was completed with some errors. Please see the server log for detailed information.
      Your Artifactory base URL is: https://repos.company.domai/
      
      The following errors have occurred:
      
      
      Failed to export etc directory: /var/opt/jfrog/artifactory/etc: Destination '/mnt/b-rtvm-repo0/weekly/current/etc/security' cannot be written to
      
      There is some entries in log file 
      
      ==> artifactory.log <==
      2018-10-22 08:34:16,626 [http-nio-8081-exec-19] [INFO ] (o.a.b.BackupServiceImpl:137) - Activating manual system backup 'backup-weekly'
      2018-10-22 08:34:16,628 [art-exec-12] [INFO ] (o.a.s.ArtifactoryApplicationContext:615) - Beginning full system export...
      2018-10-22 08:34:16,628 [art-exec-12] [INFO ] (o.a.s.ArtifactoryApplicationContext:642) - Creating temp export directory: /mnt/b-rtvm-repo0/weekly/current
      2018-10-22 08:34:16,629 [http-nio-8081-exec-19] [INFO ] (o.a.b.BackupServiceImpl:142) - Started artifactory.BackupJob#3f73738a-307e-4948-ab86-b6528bbe7938 successfully
      2018-10-22 08:34:16,629 [art-exec-12] [INFO ] (o.a.s.ArtifactoryApplicationContext:649) - Using backup directory: '/mnt/b-rtvm-repo0/weekly/current'.
      2018-10-22 08:34:16,630 [art-exec-12] [INFO ] (o.a.c.CentralConfigServiceImpl:564) - Exporting config...
      2018-10-22 08:34:16,692 [art-exec-12] [INFO ] (o.a.s.a.AccessServiceImpl:1107) - Exporting serviceId to file
      2018-10-22 08:34:16,695 [art-exec-12] [INFO ] (o.a.s.a.AccessServiceImpl:1091) - Triggering export in access server...
      2018-10-22 08:34:16,909 [art-exec-12] [ERROR] (o.a.s.ArtifactoryApplicationContext:840) - Failed to export etc directory: /var/opt/jfrog/artifactory/etc: Destination '/mnt/b-rtvm-repo0/weekly/current/etc/security' cannot be written to

      even i tried to give the permission 777 for test but it's still failing

      the backup weekly was created but the error message confuses us

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            • Assignee:
              Unassigned
              Reporter:
              mike.phung Mike Phung
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              Dates

              • Created:
                Updated: